November 24, 2019

FASTag made Mandatory from 1 December 2019 for Vehicles - TrendyTalk

How to get FASTag from banks?

FASTag is made mandatory for regular mode toll payment from December 1, 2019.  The Ministry of Road Transport and Highways announced it. Toll payments will be made only through FASTags under the National Electronic Toll Collection (NETC) program. Vehicles passing through FASTag lanes without the tags at toll plazas on national highways will be charged twice the toll amount. However, there will be one hybrid lane, where the usual toll will be charged from non-FASTag vehicles.

What is FASTag?

FASTag is an RFID chip-based sticker unique to each user. Once applied to the car’s windshield, and recharged with a balance, you simply pass through an ETC booth and the RF sensors communicate with your FASTag chip to deduct the toll amount. This makes toll collection a very quick and convenient process, with no time wasted exchanging cash and change. So far, more than 80 percent of the toll plazas on national highways have ETC payment facility in all lanes.

FASTag is a prepaid tag, attached to the vehicle's windscreen, which facilitates automatic deduction of toll charges and allows the vehicle to pass through the toll gate without stopping for the manual tool fee transaction. The program is being implemented pan-India to remove bottlenecks and ensure seamless movement of traffic. For emergency purposes, the Centre Government has decided to keep one lane (extreme left lane) as hybrid lane which will accept FASTag as well as other modes of payment.
 To promote FASTags, the National Highways Authority of India (NHAI) is distributing it free of cost bearing Rs 150 security charges till December 1. It is up to the decision of the FASTag buyer to upload it with the required amount. But from 1st  December 2019, the FASTags will become chargeable.
The vehicle owners who intend to buy the FASTags can visit the official website of the financial institutions like SBI, ICICI Bank, Axis Bank, HDFC Bank, Paytm Payment Banks, IDFC First Bank as well as e-commerce platform Amazon to apply for FASTags.

How to apply for FASTag online via banks?

1. Visit the official website of the banks like SBI, ICICI Bank, Axis Bank, HDFC Bank who are authorized to sell FASTags
2. search the internet and click on the 'Get FASTag' / 'Apply for FASTag' link shown on the homepage of the website.
3. Enter your mobile number. An OTP will be sent to the registered mobile number entered by you. Enter the OTP and click on Submit.
4. Next, enter your personal details (name, email id, address, etc.., vehicle details (a type of vehicle, registration number, etc.. upload documents (like a scanned copy of vehicle RC.
 5. Verify  all the filled up  details in the application form before final submission
6. After you submit the application form online, you will be redirected to the online payment gateway for fee submission
7. Save the copy of the FASTag receipt and payment receipt. Anytime you can take a print out of the same for your reference.

  How to apply for FASTag?
Visit any of the banks authorized to sell FASTags and submit the online application form. Pay the required fee through online and make a note of the reference number for your future reference.

  How to get FASTag offline?
You can visit any of the Point of Sale places ( like POS locations at Toll Plazas / Bank branches to collect FASTag offline.

  What are the charges for FASTag?
FASTag has a onetime fee of Rs. 200, Reissuance fee of Rs 100 and Refundable security deposit of Rs 200. (Note: Security Deposit may vary depending on the type of vehicle).
  How to recharge the FASTag account?
Visit the respective Customer Portal of your FASTag issuing authority and log in. Next, go to the payments section and click on the 'Recharge Account'. Make the payment online and click on Continue.

No FASTag? Prepare To Pay Double The Toll From December 1

·  Toll lanes will be made FASTag-only starting December 1.
·  People who attempt to use the dedicated lane will have to pay double the toll.
·  One hybrid lane will be available for non-FASTag highway users.

Ever had your highway dash interrupted by the slow pace of a toll booth queue? Well, one easy solution some Indian motorists have is to shuffle into the FASTag lane. Come December 1, you’ll pay twice the toll for that. Dedicated electronic toll collection (ETC) or FASTag lanes at major toll plazas across all national highways will soon be enforced on national highways throughout the country. The Ministry of Road Transport and Highways (MoRTH) has given directions to convert all lanes to FASTag lanes by December 1. After December 1, only one hybrid lane will be available for cash payments, which will eventually be phased out.  
The rules for charging double the toll as a fine for using FASTag lanes without an RFID device are outlined in the National Highway Fee Rules of 2008. MoRTH has begun deploying officers to monitor the implementation of completely ETC booths at all toll plazas on national highways. The Government is confident that the new directives will be achieved before the December 1 deadline they have set for themselves.
Will FASTag-Only Payments Work?
Earlier, the government had stated its plan to make FASTags mandatory for paying toll at all national highways. While the prospect of seamless, cashless toll booth transactions looks promising, this plan to force motorists to pay twice the toll may not be so simple. To begin with, the Government currently also allows one hybrid -- FASTag and non-FASTag -- lane per toll plaza, which drivers are used to.
It is common to see the queue in this FASTag lane moving just as slowly as the rest. This is because motorists without FASTag enter the special lane and slow things down, taking the fast out of FASTag. 
The plan to convert all lanes into FASTag-only lanes will lead to confusion. Digital payments are still not common even in urban areas and major cities. A major chunk of highway users are trucks and transport vehicles, who continue to pay in cash. So their FASTag adoption will have to happen at the industry level.

National Highway Toll Plaza FASTag Customer Care
Indian Highways Management Company LTD (IHMCL) will be implementing the NETC system on the toll plazas of national highways of India. FASTag is the brand name for the passive RFID tags used in the NETC program. FASTag is a passive RFID tag affixed on the windshield of the vehicle and is used to identify the vehicle uniquely.
As per the NETC Program, the members has to provide support to the Customers facing an issue in FASTag or Payments of Toll. Here, we are details of an official helpdesk cum support number at which you can contact and register your complaint.

IHMCL/NHAI(MoRTH) Toll Plaza FASTag Support
Via Email Support:
Via Phone Call: For complaints of ETC/ FASTag: 01125074100 Ext. 1626 / 01125093514
Toll-Free Number: 1033

Cashback & Promo Code for FASTag

Cashback of 5% on all toll payments using FASTag in FY 2018-19.
Cashback of 2.5% on all toll payments using FASTag in FY 2019-20.
The cash-back amount will be credited back in the tag linked account on a monthly basis.

You can buy FASTag online from by clicking below the buy now button.

Additionally, not everyone simply drives onto a national highway. There are local tolls as well as state highways that many motorists will cross before reaching the national one. This means that until all toll booths have gone ETC-based, you will still have to carry cash. Then comes the issue of recharging of the FASTag balance.
The enforcement of fines on FASTag-only lanes is a logical execution of the law. But the intent to have FASTag as the only form of toll payment on national highways seems like an unreasonable prospect in a country as populous as ours. Even as more vehicles are equipped with FASTags, queues at non-ETC lanes (and come December the single hybrid lane) are bound to grow longer after the implementation of the new rules.
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